Frequently Asked Questions
Everything you need to know about bringing comfort to your home.
What is the typical shipping timeline for furniture and home decor?
Most orders are processed within 2-3 business days. Depending on your location, standard shipping typically takes 5-10 business days. Large furniture items may require additional time for specialized freight handling.
What is your return policy for home goods?
We offer a 30-day return policy for most items in their original packaging. Please note that custom-made furniture and final sale items are not eligible for return unless they arrive damaged.
How do I track my order?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website where you can monitor your delivery's progress in real-time.
Do you offer international shipping?
Currently, kshta ships to the continental United States and Canada. We are working on expanding our logistics to support more international destinations in the near future.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm for larger home purchases.
Are your products covered by a warranty?
Yes, all kshta furniture pieces come with a one-year limited warranty covering manufacturing defects and structural integrity under normal residential use.